1. Returns We want you to be completely satisfied with your purchase. If for any reason you are not, you may request a return within 30 days of delivery.
To be eligible for a return: - The item must be unused, in its original packaging, and in the same condition you received it. - Proof of purchase (order confirmation or receipt) is required.
2. Non-Returnable Items The following items cannot be returned: - Customized or personalized products - Perishable goods - Items marked as “Final Sale” - Opened health or hygiene products (for safety reasons)
3. Refunds - Once your return is received and inspected, we will notify you of the approval or rejection of your refund. - Approved refunds will be processed back to your original method of payment within 5–10 business days. - Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).
4. Exchanges If you received a defective or damaged product, we will replace it at no additional cost. Please contact us within 7 days of receiving the product.
5. Return Shipping - Customers are responsible for return shipping costs unless the return is due to our error. - We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
6. How to Start a Return To initiate a return, please contact us: Email: info@atsmanufacture.com Phone: 888-233-4069
